Welcome to Casoola Casino – Our Story
At Casoola, we built something we're genuinely proud of: an online gaming destination that puts players first, keeps things honest, and delivers a diverse, entertaining experience every single time you log in. Whether you're here for slots, live dealer tables, jackpots, or sports betting, our platform has been carefully shaped around what players actually want — variety, fairness, convenience, and real value. This is our story, and we're delighted to share it with you.
Who We Are
Casoola is an online casino and sportsbook launched in 2020 and operated by Genesis Global Limited, a company registered in Malta (registration number C65325). We are a proudly international platform, welcoming players from Austria, Hungary, Norway, Poland, Canada, New Zealand, Australia, Switzerland, and beyond. Our cashier supports a wide range of currencies — EUR, USD, HUF, NOK, PLN, CAD, NZD, CZK, AUD, CHF, and GBP — so wherever you are in our supported territory, you can play in the currency that suits you best.
Here at Casoola Casino, our primary language is English, and our interface is built around it. In fact, our Terms of Service are binding in English, which means we hold ourselves accountable to the clearest possible standard. We believe clarity builds trust, and trust is the foundation of everything we do.
Our Game Library
When it comes to games, we don't do things by halves. Our casino catalogue features over 1,300 titles from more than 130 software studios, giving you an extraordinary range of experiences in one place. Here's a quick look at what you'll find:
- Slots & Pokies – Our core product, with dedicated Slots, Bonus Buys, and Megaways rails featuring titles from Spinomenal, Pragmatic Play, Yggdrasil, Hacksaw Gaming, Red Tiger, Betsoft, Microgaming, and dozens more.
- Live Casino – Over 200 live tables across roulette, blackjack, baccarat, poker, game shows, and our exclusive Gold Saloon section with 17 premium tables.
- Jackpot Games – Six dedicated jackpot rails: Hot Jackpots, Lucky Jackpots, New Jackpots, Drops & Wins, Daily Jackpots, and Jackpot Play.
- Table Games – Classic favourites including video poker, scratch cards, roulette, and blackjack, all available at your fingertips.
- Sports Betting – A full sportsbook covering football, tennis, basketball, e-sports, cricket, baseball, ice hockey, and much more, with a live betting lobby refreshed in real time.
- Instant Games – Fast, fun, and great for players who prefer quick results.
Our Casoola game lobby is organised into intuitive rails — Top Games, New, Popular, Bonus Buys, Megaways, Instant Games, and All Games — so you spend less time searching and more time playing.
Our Live Casino Experience
We take particular pride in our live casino floor. With over 200 roulette tables alone, a dedicated Gold Saloon lounge, and tables ranging from Speed Roulette to Gates of Olympus Roulette and Mega Fire Blaze Roulette Live, we offer one of the most varied live environments you'll find online. Our live studios include Pragmatic Live, Playtech, Imagine Live, OnAir, VivoGaming, Sa Gaming, and more. Whether you prefer the buzz of a high-stakes blackjack table or the elegance of a private baccarat room, at Casoola Casino we have the table waiting for you.
Bonuses & Promotions
We believe in rewarding our players from the very beginning. Our Welcome Bonus offers 100% up to EUR 500 plus 200 Free Spins on your first qualifying deposit. The free spins are delivered in a structured drip of 20 per day for 10 days, keeping the excitement alive long after your first session. We also offer a dedicated Crypto Welcome Bonus of 200% up to 3,000 USDT for players who prefer digital currencies. For a full breakdown of all current offers, visit our Casoola bonus page.
Beyond the welcome offer, our Casoola promotions ecosystem is rich and ongoing:
- Casino Promotions and Sports Promotions updated regularly
- Tournaments with real prize pools
- Spin Rally events with site-wide opt-in
- Wheel of Fortune — one spin per EUR 100 wagered, up to three times a day
- Collections and Challenges for consistent engagement
- A Loyalty Shop where your coins buy real bonuses
Our gamification system earns you coins at 1 per EUR 10 wagered plus 5% of every deposit. We've built a promotional environment that rewards loyalty, not just first-time deposits.
Our VIP Programme
At Casoola Casino, loyalty has a name — and five levels. Our VIP Club runs from Beginner through Amateur, Professional, and World Class, all the way to Legend. As you climb the ladder, you unlock progressively higher withdrawal limits, with Legend-level players accessing up to EUR 1,500 per day and EUR 20,000 per month.
Additional VIP benefits include:
- A dedicated Personal VIP Manager
- Personalised bonus offers tailored to your play style
- Cashback on losses
- Exclusive on-site promotions
- Priority 24/7 live chat access
VIP rank is assessed across the 90 calendar days before each withdrawal request, so it reflects genuine, ongoing engagement with our platform.
Banking & Payments
We've made depositing and withdrawing as straightforward as possible. Our Casoola cashier supports a wide range of payment options to suit players across all our target markets.
| Type | Methods | Minimum |
|---|---|---|
| Deposits | EPS, Visa, Mastercard, Bank Transfer, Revolut, MiFinity, Crypto (BTC, ETH, LTC, USDT, USDC, DOGE, BNB, ADA, SOL, TRX, BCH) | EUR 10 |
| Withdrawals | Bank Transfer, Revolut, Skrill, MiFinity, Crypto | EUR 10 (fiat) / EUR 20–60 (crypto) |
| Processing Time | Financial department review | Up to 3 business days |
We process withdrawals within 3 business days through our financial department, which operates Monday to Friday between 06:00 and 17:00 GMT. Crypto players benefit from 11 supported coins, making Casoola one of the more crypto-friendly casinos in our space.
Currencies We Support
Our platform supports eleven fiat currencies — EUR, USD, GBP, HUF, NOK, PLN, CAD, NZD, CZK, AUD, and CHF — as well as eleven cryptocurrencies including Bitcoin, Ethereum, Litecoin, USDT, USDC, Dogecoin, BNB, ADA, SOL, TRX, and BCH. Austria is our lead market, and EPS — the Austrian bank-transfer scheme — is fully integrated into our cashier as a native deposit method.
Customer Support
We know that questions don't follow a schedule, which is why our support team is available around the clock. Here at Casoola Casino, you can reach us through the following channels:
- Live Chat: Available 24/7 directly on our platform
- Email: support@casoola.com
- Help Centre / FAQ: Accessible from our website at any time
Our support is conducted in English, and our team is trained to handle everything from account queries and bonus activations to withdrawal questions and technical issues. We're here whenever you need us.
Responsible Gaming
We take responsible gaming seriously. Our Casoola platform maintains a clear list of excluded jurisdictions, and we do not accept players from countries where we cannot ensure compliant, ethical service. We encourage all our players to set personal limits, play within their means, and reach out to our support team if they ever feel their gaming is becoming a concern. Enjoying our platform should always be a positive experience.
We're glad you're here. Whether you're a first-time visitor or a returning player, our Casoola team is committed to making every session worth your while. Getting started is simple — just complete the quick sign up process and you'll be ready to explore everything we've built. Join us and let the games begin.
FAQ
Who operates Casoola Casino?
We are operated by Genesis Global Limited, a Malta-registered company (C65325). Our platform has been running since 2020 and serves players across multiple international markets.
What currencies can I use at Casoola?
We support eleven fiat currencies including EUR, USD, GBP, CAD, AUD, and NZD, as well as eleven cryptocurrencies such as BTC, ETH, USDT, and DOGE. You can select your preferred currency during registration.
How do I claim the Casoola welcome bonus?
After making a qualifying deposit of at least EUR 20, visit the My Bonus section of your profile and manually activate the promotion before placing any bets. The bonus must be activated prior to wagering for it to be valid.
What is the minimum deposit at Casoola Casino?
Our minimum deposit is EUR 10 on almost all payment methods, with the welcome bonus requiring a minimum qualifying deposit of EUR 20.
How many games does Casoola offer?
We currently offer over 1,300 games from more than 130 providers, including slots, live casino tables, jackpot games, table games, video poker, scratch cards, and instant games.
Is there a mobile version of Casoola?
Yes — our platform is fully optimised for mobile web browsing. You can enjoy the full Casoola Casino experience directly from your smartphone or tablet browser without downloading any dedicated app.
Content updated: August 02, 2026